Payment Policy
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- Published:
- Updated: 02/04/2025
Thank you for shopping at bradhazel.com! I strive to ensure that your experience with my website is as smooth and enjoyable as possible. To provide clarity and transparency, I’ve outlined my payment policy including refunds here. Please take a moment to review the information below so you are fully informed before making a purchase. If you have any questions or need further assistance, please Contact Me.
Payment Policy
Accepted Payment Methods
- Major credit and debit cards (e.g., Visa, MasterCard, American Express, Discover)
- Certified Bank Funds (e.g., Money Order, Cashiers Check)
- Cash (in person transactions only)
Payment Security
- BradHazel.com does not store your payment details.
- All payments made on BradHazel.com are processed through Stripe Inc, a secure and encrypted third-party payment gateways to ensure your financial information remains protected.
Billing Information
- Please ensure that the billing information provided at checkout matches the details on file with your payment provider. Mismatched information will result in automated order cancellations.
Order Confirmation
- Once your payment is successfully processed, you will receive an automated order confirmation email. This email will include your order details and a payment receipt. Additional, you can locate your past orders and print lost receipts by visiting the “Orders” tab within My Dashboard within your customer account.
- If you do not receive your order confirmation within 24 hours, please Contact Me.
Payment Issues
- If your payment is declined or an error occurs during the checkout process, please verify your payment information is correct and try again.
- If the issue persists, contact your payment provider or reach out to me for assistance.
Pricing
- All prices listed on my website are in US currency, (USD) and are subject to applicable taxes.
- I reserve the right to update pricing, discounts, and promotional offers at any time without prior notice.
Fraud Prevention
- For your security, I may require additional verification or documentation for certain orders. If this is the case, you will be notified via email.
- Orders found to be fraudulent or suspicious will be canceled, and the payment will be refunded.
- I at my sole desecration, reserve the right to limit, restrict or deny sales or service to anyone for any reason without cause.
Disputes and Charge Backs
- If you have concerns regarding your payment your order or this payment policy, I encourage you to Contact Me before initiating a dispute or charge back. I’m a fair and reasonable person and will work with you to resolve any issues promptly.
Refunds
Refund Processing
- Approved refunds will be processed within 1-2 business days.
- Refunds will be issued to the original payment method, or you may request a credit be applied to your account.