Return & Exchange Policy
- Read Time: 3 minute(s)
- Updated: 08/26/2025
About My Return & Exchange Policy
Thank you for shopping at BradHazel.com! I strive to ensure that your experience with me website is as smooth and enjoyable as possible. To provide clarity and transparency, I’ve outlined my return policy including my exchange policy here. Please take a moment to review the information below so you are fully informed before making a purchase.
1. Eligibility for Return
Eligible items must be postmarked for returned within seven (7) days of the delivery date.
Items must be in their original packaging, with all accessories, paperwork, tags and related materials intact.
If a item was advertised as new, it must be in unused condition.
If a item was advertised as used, it must be returned in the same condition as when shipped.
2. Non-Returnable Items
Certain items are not eligible for return, including but not limited to:
Custom-made or personalized products
Modified, Neglected or Abused
Digital downloads and Content Subscriptions
Items sold “As-Is”, “Clearance” or “All Sales Final” unless specified otherwise within the item listing.
3. Return Process
All returns require approval.
To initiate a return, please Contact Me with your order details and reason for the return.
I will make a reasonable attempt to correct any issue before accepting any return. If I’m unable to make it right, I may choose to authorize your return.
Once your return request is approved, you will be provided with email instructions on how to return the item.
Once your return is received and inspected, I will notify you of the approval or rejection of your refund.
4. Return Shipping
I do not have a preferred return shipping provider. The choice is yours. I’m able to receive delivers from the United States Postal Service, using Priority Mail Flat Rate® Envelopes or Boxes, UPS and FedEX.
Customers are responsible for any and all return shipping costs unless the return is due to misrepresentation or inaccuracy on my part.
I recommend using recognized and reliable shipper who provides tracking and insurance to ensure safe and guaranteed delivery. I’m not liable for any failed delivers, package loss, theft or damage during the return process as it is the sole responsibility of the sender.
5. Exchange Process
All exchanges require approval.
To initiate an exchange, please Contact Me with your order details and reason for the exchange.
I will make a reasonable attempt to correct any issue before accepting any exchange. If I’m unable to make it right, I may choose to authorize your exchange.
Once your request is approved, you will be provided with email instructions on how to exchange the item.
Once the item is received and inspected, your exchange will be processed. If the replacement item is in stock your order will generally be shipped within One (1) to Two (2) business days. If the item is not available, you will be notified via email with an anticipated processing time.
If you have any questions, comments or concerns regarding this policy or need further assistance, please Contact Me.
